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Boiler Breakdowns in Epsom, South London and Surrey

Losing your hot water and heating supply can be a major cause of inconvenience at the best of times but during periods of particularly cold weather, boiler breakdowns can produce immediate concerns for the elderly or for families with young children. Amber Plumbers are here to help resolve breakdown situations with responsive boiler repairs.


We provide a fully mobile service covering all major locations in South London and Surrey. Based in Epsom, our emergency plumbers and heating engineers reach properties in Cobham, Esher, Leatherhead and the surrounding areas quickly and on a full 24/7 basis.


Our plumbers and our heating engineers are Gas Safe accredited and capable of working on all manufacturer appliances including those from market-leading brands.


Amber Plumbers have vans carrying the latest diagnostic tools and a wide range of fast-moving spare parts. It is always our aim to provide a first-time fix on boiler breakdowns wherever possible. On the rare occasions when we can’t restore the heating and hot water supply for Epsom, Cobham, Esher, Leatherhead, South London or Surrey customers immediately, Amber Plumbers orders the required parts from our trusted suppliers.


Why do Boilers Break Down?

Modern boilers are very reliable but it’s important to remember that they are highly complex appliances which need servicing and maintaining regularly. Just like a car, a boiler that doesn’t receive maintenance will eventually fail. Most boiler breakdowns occur during periods of high demand when the weather is much colder and heating is needed more.


Age is also a common reason for boiler breakdowns. Any boiler over 10 years old could be nearing the end of its working life. Even if it is possible to repair an older boiler, replacement parts may not be available. If we can’t undertake boiler repairs because of unobtainability of parts or an appliance reaching the end of its working life, Amber Plumbers can undertake installation and upgrade work on your behalf.


Boiler breakdowns most often happen because of issues within the central heating system. Contaminants in pipework and the radiators foul working parts inside the boiler and this affects performance. To support our boiler repairs, Amber Plumbers provide powerflushing services in Epsom, Cobham, Esher, Leatherhead and all surrounding regional areas.

image of a man fixing a boiler
image of copper piping in a cupboard
image of a man standing in front of an amber plumbers van

Boiler Servicing in South London and Surrey

Because Amber Plumbers work out of Epsom, our services extend across the entire South London and Surrey areas. We help eliminate the possibility of boiler breakdowns with periodic servicing. Our company employs Gas Safe registered heating engineers, and we can service boilers from any manufacturer including Worcester Bosch, Vaillant and Baxi.


To ensure your boiler always runs smoothly, we recommend that you have it serviced annually. Regular servicing ensures your boiler operates efficiently, producing cleaner emissions and lowering your utility costs. We also commission boilers after a new installation to ensure we fully comply with the manufacturer’s warranty requirements.


A Breakdown of a Typical Boiler Service

Many plumbing and heating companies perform boiler services without giving their customers a clear indication of the work involved. At Amber Plumbers, we believe homeowners in Epsom and the surrounding Cobham, Esher, Leatherhead, South London and Surrey areas have the right to know exactly what’s happening inside their properties.


Choose our company for your next boiler service and we include all of the following elements:

  • We conduct initial boiler inspections to ensure current safety standards are met
  • Our engineers perform a safety check of the flue and flue terminal
  • The boiler and case seal are visually inspected
  • Combustion checks are undertaken in compliancy with manufacturer guidelines
  • We perform full gas safety checks and inspect for leaks
  • A flue combustion analysis is performed
  • Subject to recommendations, we remove parts and components for cleaning
  • The condensing traps are removed and cleaned if applicable
  • We compile and present a full engineers report
image of a man using a checklist

An annual boiler service usually takes 60 minutes to complete but the time can vary based on the type of appliance you have installed. Amber Plumbers allocate sufficient time to ensure all servicing work is completed safely and to the highest standards. We strongly recommend that property owners only use a Gas Safe registered engineer to service boilers.

Boiler Installations in Epsom and all Surrounding Areas

If your existing boiler has finally given up the ghost, or if you’ve decided to upgrade your current appliance for a new energy-efficient model after a run of boiler breakdowns, Amber Plumbers can help. We undertake boiler installation projects throughout all parts of South London and Surrey including the nearby Cobham, Esher and Leatherhead areas.


Our company is based in Epsom and we provide installation services for the domestic and commercial sectors. No matter which property type you have, we’re here to help.


Our plumbers and our heating engineers are accredited and certified Worcester Bosch installers. We’re proud to be associated with one of the industry’s leading brands and because our employees undergo regular training on product updates. Amber Plumbers can provide extended warranties on all Worcester Bosch Boilers.


Prior to installation, we conduct a full site survey of your home and offer a professional recommendation which ensures the new boiler heats the property efficiently. The correct choice of boiler helps to keep homes warmer, saves money on annual utility costs and reduces the potential for frustrating boiler breakdowns.

Over the years, an energy-efficient boiler can pay for itself.


What to Expect from a Boiler Installation

Wherever possible, Amber Plumbers will keep disruption down to a minimum by positioning your new boiler in exactly the same location as your old appliance. As long as the existing pipework meets the current industry standards and is still in a good state of repair, we will only need to make a small number of adjustments and modifications to your Epsom, Cobham, Esher, Leatherhead, South London or Surrey property.


We always aim to complete each new installation quickly and will always leave your home with a hot water and heating supply wherever possible. All redundant boilers are removed from your home and taken away for responsible disposal and recycling. Our team works, cleanly, professionally and courteously at all times to minimise inconvenience.


If your existing boiler has failed because of contaminant build-up in the heating system, we use powerflushing equipment to remove sludge and corrosion. We also add inhibitors to the system to help prevent contaminants building up in the future. Amber Plumbers are Gas Safe accredited so we have the authority to commission new boilers ourselves.


Our plumbers and our heating engineers have already undertaken many successful boiler installations in Epsom, Cobham, Esher, Leatherhead and locations in our wider trading area.

We provide a fast response on boiler breakdowns in Epsom, South London and Surrey. Call Amber Plumbers on (020) 8395 5555 for a first-class service.

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